Delete your account
This page covers Community: Local News & More, the app published by Netix Solutions, LLC, and the community websites it reads from. You can ask us to delete your account and the data attached to it at any time, and you do not need an account to keep reading afterwards.
How to request deletion
- 1
Email email@community-websites.netix.co from the email address your account uses. That is how we confirm the request is really yours, so please do not send it from a different address.
- 2
Put “Delete my account” in the subject line. Nothing else is required. You do not have to give a reason.
- 3
Tell us if you also want your forum posts removed. Otherwise we take your name off them and leave the conversation intact, so other people’s replies still make sense.
- 4
We reply to confirm, then delete. Deletion is completed within 30 days of your request. Residual copies in our encrypted backups are overwritten within a further 90 days.
What we delete
- Your account and the email address it was created with
- Your display name, if you gave one
- Your subscriber record on every community you opened
- Your comments and reactions on articles
- Any events you submitted to a community calendar
- Any content reports you filed
- Your newsletter subscription, if you had one
What we keep, and why
Forum threads and replies, by default
Deleting a thread would also remove other people’s replies to it. We take your name off your posts instead, so the discussion stays readable. Say the word in your email and we will delete the posts outright.
Aggregate, anonymous statistics
Counts like "how many people read this article" carry no identifier and cannot be traced back to you, so there is nothing in them to delete.
Records we are legally required to keep
If you were also an advertiser, tax and accounting law requires us to retain invoices and payment records. Nothing in that applies to a reader account.
Want to know what we hold before deciding? Read the Privacy Policy, or email us at the address above and ask.